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We Will:

• Adhere to the highest level of duty and loyalty to our clients, always acting in good faith in putting their interests first
• Operate our business according to the highest standards of professionalism in the industry
• Clearly explain how the strategies and processes we recommend may affect outcomes
• Make recommendations that are in the best interest of those we serve
• Make every effort to help protect client assets from fraud and keep client information private
• Provide concise, informative, clear and consistent communications
• Engage additional experts as needs arise

Our Commitment to Client Service

FACE-TO-FACE or VIRTUAL meetings that include comprehensive planning and review
COLLABORATION with your service providers
PROACTIVE CALLS from your advisors and your support team
• Serving as a SOUNDING BOARD or SECOND OPINION
INVESTMENT ADVICE that is independent, objective and unbiased
TIMELY REPORTING and ON-DEMAND supplemental information
• Various methods of client COMMUNICATION OFFERINGS including email, secure online messaging and social media to keep you informed
ACTIVELY LISTEN to your feedback and concerns
PERSONAL ATTENTION and sincere care

We Believe...

• In a well-documented consistent process
• Trustees and participants making educated decisions
• Plan design impacts participant success
• Diversification helps minimize the risk of loss
• Plan fees should be transparent, fully disclosed and of value
• Risks should be clearly communicated and understood